Aura Dermatologie
Our Skin Solutions
TELEDERMATOLOGY
Great news! We are currently accepting teledermatology consultations.
Imagine having you skin assessed by a dermatologist from the comfort of your own home, without having to speak to anyone or to rearrange your schedule for an in-person appointment.
We are here to deliver.
You can now submit images for evaluation through SkinApp, a secure platform designed specifically for dermatology.
Please be aware that not all skin conditions can be adequately assessed on pictures and that we may recommend an in-person visit at our physical location in Montreal to complete
your assessment.
This service is only available to Québec residents who are physically located in the province at the time of the consultation. You will need to turn on Location Services on your smartphone in order to be able to use the teledermatology platform.
How it works and what to expect
- Scan the QR code at the bottom of this page to access the SkinApp registration page.
- Register to create your account.
- Fill out our intake and consent forms. You will be asked for some personal information including your Quebec health insurance (RAMQ) number and your pharmacy. This is to ensure that we can quickly send a prescription to your nearest pharmacy.
- Download SkinApp on your smartphone, or click here to get started with a teledermatology consultation on your computer.
- Login into your SkinApp Account and select the “Start Consultation” option.
- Upload your photos.
- Submit!
You will receive a diagnosis and treatment plan from our board-certified dermatologist within 24h.
Is teledermatology the right tool to address your skin concern?
Teledermatology is great if
- You have acne, rosacea or a localized rash (eczema, psoriasis or other rash)
- You need a prescription renewed for a chronic condition and your treatment works well.
- You want something looked at to decide if you should book an in-person appointment.
- You would like a one-time punctual consultation.
Teledermatology is not ideal if
- You are concerned that a spot may be skin cancer – in such cases, there is a 60% chance that you will end up needing an in-person visit to complete your assessment.
- You cannot come to our physical location for an in-person visit if we recommend one and you do not have a family doctor.
Teledermatology is not recommended if
- You would like a whole-body skin check for skin cancer screening.
- You have an extensive rash that would require a full skin exam.
- You have a serious or severe skin condition for which multiple follow-ups would be required.
What if I need an in-person follow-up?
Following your teledermatology consultation, if our dermatologist recommends an in-person follow-up to complete your assessment, you will need to schedule a follow-up visit at our physical location through our online booking page.
We are not able to offer referrals to other dermatology clinics to complete an assessment following a teledermatology consultation at Aura Dermatologie. If you decide to seek care at another institution, you will need to organize the appointment independently and obtain a referral from your family physician if required.
What if I would like a teledermatology follow-up?
If you would like your condition to be re-assessed after a certain time, you will be able to submit a new consultation through SkinApp. We do not schedule follow-ups through our teledermatology platform. We recommend using this service for punctual consultations.
What if teledermatology is not the right tool to address my skin concern?
In that case, we’ll be happy to assist you with an in-person consultation.
